Money Refund Policy

  1. To claim a refund: please keep all documents/ reports ready.

  2. Any test report comparisons beyond 10 days will not be considered.

  3. If customer suffering with any chronic diseases, it can be made up to 18 days, but after approval from our Quality team.

  4. Remember: TSH, HB, Blood Sugar values can vary in different lab's due to many factors like time of sample collection and last meal status. Only significant variations will be considered.

  5. Any discrepancy in test report, we will arrange a free re-sample and send to 3 different labs. If a major variation is found in the results, we will refund the entire test amount.

  6. Our labs and quality control reserves the right to make the final decision.